We’ve expanded our refund policy to make it easier for people who need refunds to get them in a hard time. Plans can change at the last minute, so we want to support you.
The new policy is on AnimeCon.org
Refunds are processed automatically via our website minus a $5 fee.
We normally receive about 1-2 refund requests per 1,000 attendees, and they usually all have good reasons, so we want to make this easier in the case you can’t come.